Shipping policy

UK Deliveries

We ship our UK orders with Royal Mail’s Special Delivery Service, which is insured and reliable. Please make sure that there is someone available to sign for the parcel. You will be emailed a notification including a tracking number once your order is sent. Delivery times are between 1-3 working days* unless otherwise specified on the product page.

EU & REST OF THE WORLD

This service is charged at £11

For international orders, we ship using Royal Mail’s international signed for service or Airsure, which ships to most countries. It may require a signature upon arrival.  Delivery times are 4-14 days. You will be emailed a tracking number for your parcel once sent.

IMPORT DUTIES AND TAXES

For shipping outside of the UK there may be certain import duties, taxes or clearances fees applied to the parcel when entering your country. Please contact your local authorities to obtain the correct information on any applicable charges.

*Our working hours are Monday – Saturday 11am - 6pm. If the product is in stock we will ship it immediately.

Alternatively you can collect your parcel from our London shop - 13 Rugby Street, WC1N 3QT.

For urgent or same day deliveries please email us your request to info@maggieowenlondon.com